Privacy Policy
Note If you are using the Service on behalf of a business, the business may act as the “controller” for personal data you upload (for example, customer lists). In those cases, you are responsible for providing notices and obtaining consents required by law.
1) Information We Collect
We may collect the following categories of information:
- Account & profile information (e.g., name, email address, phone number, business name, role, login-related details).
- Service data you provide (e.g., customer records, leads, messages, content, files, notes, and other information you input into the Service).
- Usage & device information (e.g., pages and features used, timestamps, device identifiers, browser type, operating system, IP address, and approximate location derived from IP).
- Communications (e.g., when you contact support, book a demo, respond to surveys, or send feedback).
2) How We Use Information
We use personal information to:
- Provide, operate, and improve the Service.
- Create and manage accounts, authenticate users, and provide support.
- Process transactions and send service-related notices.
- Maintain security, prevent fraud, and debug issues.
- Comply with legal obligations and enforce our terms.
- Send product updates or marketing communications where permitted (you may opt out where available).
4) Payments
If you make a purchase, payment processing is handled by third-party processors (for example, PayMongo). We may receive limited information about your payment (such as confirmation and billing status), but we generally do not receive or store your full card details. Your payment information is handled according to the processor’s own policies.
6) Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of data and the purpose for which it is processed.
7) Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8) Your Rights & Choices
Depending on your location and applicable law (including the Philippines Data Privacy Act), you may have rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion or restriction in certain circumstances.
- Object to certain processing where applicable.
- Withdraw consent where processing is based on consent.
To exercise rights, contact us at [email protected]. We may need to verify your identity and authority before fulfilling a request.
9) International Transfers
Our service providers may process data in locations outside the Philippines. Where we transfer personal information internationally, we take reasonable steps to ensure appropriate safeguards are in place consistent with applicable law.
10) Children’s Privacy
The Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us so we can take appropriate action.
11) Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy and update the Effective Date. Your continued use of the Service after the changes become effective means you acknowledge the updated policy.
12) Contact
If you have questions about this Privacy Policy or privacy practices, contact us at [email protected].
Related documents: Terms & Conditions